Privacy Policy

Introduction

Historical Adventures by Mail ("we," "our," or "us") is committed to protecting the privacy of our customers and their children. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our subscription service.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for an account
• Subscribe to our service
• Make a purchase
• Contact us for customer support

This information may include:

• Parent/Guardian Information: Name, email address, mailing address, phone number, payment information
• Child Information: First name, age, reading level, selected historical era (we do NOT collect children's email addresses or other sensitive personal information)

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type
• Operating system
• Pages viewed and time spent on pages
• Referring website

How We Use Your Information

We use the information we collect to:

• Process and fulfill your subscription orders
• Personalize letters to your child based on their age and selected era
• Send subscription confirmations and updates
• Process payments and prevent fraud
• Respond to customer service requests
• Send marketing communications (only to parents/guardians, with opt-out available)
• Improve our website and service offerings
• Comply with legal obligations

Children's Privacy (COPPA Compliance)

Historical Adventures by Mail is designed for children under 13, and we take our responsibilities under the Children's Online Privacy Protection Act (COPPA) very seriously.

We do NOT:

• Collect email addresses or other contact information directly from children
• Allow children to publicly post or distribute personal information
• Provide children with the ability to communicate with other users
• Use children's information for targeted advertising

We only collect:

• Child's first name (for letter personalization)
• Child's age or grade level (to ensure age-appropriate content)
• Selected historical era preference

All communication regarding subscriptions, billing, and service updates is sent exclusively to the parent or guardian email address provided during registration.

Parents have the right to review, delete, or refuse further collection of their child's information at any time by contacting us at [email protected].

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We work with third-party companies to process payments (Stripe), fulfill orders (printing and mailing services), and provide website hosting. These providers are contractually obligated to protect your information and use it only for the services they provide to us.
• Legal Requirements: We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner, subject to the same privacy protections.

Data Security

We implement industry-standard security measures to protect your personal information, including:

• Secure Socket Layer (SSL) encryption for data transmission
• PCI-compliant payment processing through Stripe
• Restricted access to personal information on a need-to-know basis
• Regular security audits and updates

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal information we hold about you and your child
• Correction: Request that we correct any inaccurate or incomplete information
• Deletion: Request that we delete your personal information and your child's information
• Opt-Out: Unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in our emails
• Data Portability: Request a copy of your data in a portable format

To exercise any of these rights, please contact us at [email protected].

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us:

• Remember your preferences and login information
• Analyze website traffic and usage patterns
• Provide personalized content and recommendations

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. If you cancel your subscription, we will retain your information for a reasonable period to comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your information at any time.

International Users

Our service is based in the United States and is intended for users within the United States. If you are accessing our service from outside the U.S., please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our service after such changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Historical Adventures by Mail
Email: [email protected]
Website: historicaladventuresbymail.com